Welcome to the ACHE of Northern Ohio (ACHENO), formerly the Healthcare Executives Association of Northern Ohio (HEANO).

ACHENO serves a 20 county area in Northeast Ohio with the mission to advance healthcare management excellence. We support healthcare professionals with relevant educational programs, professional networking opportunities and leadership development.

Upcoming Events

ACHE of Northern Ohio Breakfast Southern Tier Breakfast on the Business Case for Patient Experience
(click here to register)

Please join us on Tuesday, October 23 @ 7:00 AM for our breakfast program on the Business Case for Patient Experience.  Patient experience is correlated with key financial indicators, not only making it good for patients but for business as well.We will learn what health care leaders in the region are doing to use the patient experience to drive decision making and strategic initiatives.  As always, time is allotted for questions from the audience.


Dr. Theresa Lash-Ritter, MD
Associate Chief Experience Officer
Cleveland Clinic Akron General

Seona Goerndt, MBA
Director of Patient Experience
MetroHealth System


Joy Burt MSN
Manager, Patient Experience
Akron Children’s Hospital

Our program will be held at Akron Children’s Hospital in the Considine Professional Building located at 215 West Bowery Street, Akron.  Breakfast provided.

We look forward to seeing you there.



 American College of Healthcare Executives | Office of Diversity & Inclusion


5:00pm – 6:30pm

Lerner, NA5-08

Registration Required, Seating Cap is 70
(please click here to register)

The American College of Healthcare Executives in partnership with Cleveland Clinic’s Office of Diversity and Inclusion invites you to a discussion to examine intentional inclusion in the workplace and beyond.

Register today and join us as we discuss strategies to move beyond discussing inclusion to applying inclusion with intention.

Refreshments provided by Cleveland Clinic’s Minority Physicians Resource Group.

Event Time:

  • 5:00pm – 5:25pm (25min)      Networking and Refreshments
  • 5:25pm – 6:30pm (1hr 5min) Welcome, Opening Remarks & Panel Discussion


Don Sinko, CPA, CRMA, CGMA
Chief Integrity Officer


Womack Stokes, MD
Obstetrics and Gynecology
Co-Chair, Minority Physicians Resource Group

Vivian Yu
Project Manager, Community Care and Population Health
Clinic Pride LGBTQ Employee Resource Group Steering Committee

ACHE of Northern Ohio Programming Committee

2018 Calendar of Events

January 18, 2018
6pm – 8pm
CEO Roundtable Dinner
Andrew Goldfrach, FACHE
University Hospitals Avon Rehabilitation Hospital Burntwood Tavern, Crocker Park 
February 15, 2018
5:30–8:00 pm
Dinner Program – Business Intelligence in Decision Making
Jeff Hale (Akron Childrens)
Andrew Proctor (CCF)Southwest General Hospital

1.5 ACHE Cat I

March 27, 2018
7:30-9:30 pm
ACHE of Northern Ohio/Greater Ohio Social at Congress
Maggiano’s Little Italy 516 North Clark Street 
April 10, 2018
7:30–9:00 am
Women In Healthcare Leadership Breakfast
Corporate College East – Executive Banquet Room
May 17, 2018
7:30-9:00 am
Breakfast ProgramGovernment Relations Update
Heidi Gartland (UH)
Rick Frank (OHA)Cleveland Clinic Hillcrest Hospital, Auditorium C


1.5 ACHE Cat I


June 4-6, 2018 *OHA Annual Meeting
Education program credit support, Social Event with Greater Ohio Chapter


1.5 ACHE Cat I


June/July TBD 2018 Early Careerists Social Event


August 2, 2018
6:00-8:00 pm
CEO Roundtable Dinner – Fellows Only
Richard Parker, MD
(President, Cleveland Clinic Hillcrest Hospital)


September 21, 2018
2:00-6:00 pm
Leadership Development Seminar
The Art of Negotiation
Corporate College East – Executive Banquet Room

3.0 ACHE Cat I

October 23, 2018
7:00–9:00 am
Southern Tier Breakfast Program - The Business Case for Patient Experience
Teri Lash-Ritter, MD (Associate Chief Quality Officer) Cleveland Clinic Akron General 


1.5 ACHE Cat I


November 15, 2018
5:30–8:00 pm
Annual Meeting Getting to Zero: Best Practices to Eliminate Patient Harm
Sara M. Johnson, ACHE Governor for District 3
Tinkham Veale University Center


1.5 ACHE Cat I



* Joint Programs with other Professional Organizations


Past Events

Government Relations Update
(please click  to register)

Please join us on Thursday, May 17 at 7:00 am for our breakfast program titled “Government Relations Update”.  Rules and regulations both on federal and state level are almost constantly in flux.  This program will present what you need to know now and what keeps experts up at night.  As always, time is allotted for networking and Q&A with our panelists.


Heidi Gartland, MHA, FACHE, CDM
Vice President of Government and Community Relations
University Hospitals

Rick Frank
Senior Director, Government Affairs
Ohio Hospital Association

Our program will be held at Cleveland Clinic Hillcrest Hospital.  Breakfast will be provided.

ACHE of Northern Ohio and ACHE of Greater Ohio Social at Congress
(please click here to register)

Going to ACHE Congress this year?

ACHE of Northern Ohio and ACHE of Greater Ohio cordially invite you the Rubesco Room at Maggiano’s Little Italy for an opportunity to network with fellow chapter members.  There will be heavy appetizers and a cash bar.

Hope to see you all there!

3rd Annual Women in Healthcare Leadership Breakfast

Please join us for our third annual Women in Healthcare Leadership Breakfast featuring local female healthcare leaders.  They will speak about their careers and their professional journeys.  Come inspired….leave empowered!

Tuesday, April 10, 2018
(please click here to register)
7:30-9:00 AM
Corporate College East

Cost:  $25


Margaret McKenzie, MD
President of Cleveland Clinic South Pointe Hospital

Patti DePompei, RN, MSN
President UH Rainbow Babies & Children’s Hospital and MacDonald Women’s Hospital

Sarah Laskey, MD
Chief Experience Officer, MetroHealth System


ACHE of Northern Ohio presents Business Intelligence in Decision Making
Thursday, February 15, 2018
5:30-8:00 PM
(please click here to register)

Please join us on Thursday, February 15 at 5:30 pm for our dinner program on Business Intelligence in Decision Making.  We will learn what health care leaders in the region are doing to lead their organizations utilizing key metrics to drive strategic initiatives.

The program will explore utilization of data and market trends to support strategic initiatives.  As always, time is allotted for questions from the audience.

Megan Benton, MBA
Manager, Business Health Solutions

Andrew Proctor, MS
Senior Director, Business Intelligence
Medical Operations Division
Cleveland Clinic

Our program will be held at Southwest General Health Center located at 18697 Bagley Road Middleburg Heights.  Drinks and dinner provided.

We look forward to seeing you there.

ACHE of Northern Ohio Programming Committee

ACHE Category I Credits

ACHE of Northern Ohio CEO Roundtable
Thursday, January 18, 2018
6:00-8:00 PM
(please click here to register)

Please join us for a wonderful evening as we host Andrew Goldfrach, FACHE on Thursday, January 18, 2018 for our CEO Roundtable series.  Mr. Goldfrach serves as the Chief Executive Officer for University Hospitals Avon Rehabilitation Hospital.

We will enjoy good food and conversation starting at 6:00 pm in the Harvest Room at the Burntwood Tavern in Crocker Park.

Prior to joining the team at UH Avon Rehab, Mr. Goldfrach has held several executive level positions across the healthcare continuum, most recently as the Administrator for the Penn Institute for Rehabilitation Medicine at the University of Pennsylvania Health System / Penn Medicine in Philadelphia, PA. Previously, Mr. Goldfrach was the Chief Operating Officer at an academic community hospital also in Philadelphia, and a consultant focusing on healthcare strategy and finance.

Mr. Goldfrach has his masters in health administration from Washington University School of Medicine in St. Louis, and Bachelor’s degree in Health Policy from Ithaca College in New York. He is board certified in healthcare management, and a fellow in the American College of Healthcare Executives.

Annual Meeting: ACHE of Northern Ohio presents Innovations in Access
Thursday, November 16, 2017
5:00-8:00 PM
(please click here to register)

Please join ACHE of Northern Ohio for our Annual Meeting at Lockkeepers the evening of Thursday, November 16, 2017 from 5:00-8:00 PM for an outstanding program on Innovations in Access.

Our speakers will present unique ways in which their organizations are moving care closer to the patient.

Peter Rasmussen, MD
Medical Director, Distance Health
Cleveland Clinic

Harun Rashid, MD
Chief Information Officer
Akron Children’s Hospital

Cindy Zelis, MD, MBA
Vice President Clinical Integration
University Hospitals

ACHE Category I Credits


Care Affordability, MACRA, and MIPS
(click here to register)

Please join us on Thursday, September 21 at 5:30 pm for our dinner program on Care Affordability, MACRA, and MIPS.  As payment systems continue to evolve, healthcare leaders are challenged to adapt to new models, maintain revenue streams, and ensure quality care.  Performance now impacts future payments.  Are you ready?

The program will explore quality payment programs from multiple perspectives.  As always, time is allotted for questions from the audience.


Monica Deadwiler
Senior Director of Payment Innovations
Cleveland Clinic

Nate Hunt
Director, Accountable Care
University Hospitals

Daniel Farmer
Senior Director, Government and Community Relations
Cleveland Clinic

Our program will be held at:

University Hospitals Customer Service Center
20800 Harvard Road, #3102
Highland Hills, OH  44122

Dinner and drinks provided.  We look forward to seeing you there.

ACHE of Northern Ohio Programming Committee

ACHE Category I Credits

Please join us for our Annual Southern Tier Breakfast on Quality in Integrating Systems

Thursday, October 19, 2017
7:30 – 9:00 AM
(click here to register)


T. Clifford Deveny, MD
Interim President and CEO
Summa Health

Thomas J. Strauss, PharmD
President and CEO
Sisters of Charity Health System

Cynthia Deyling, MD, MHCM, FACP
Chief Quality Officer
Cleveland Clinic Health System

Our Program will be held at:

Summa Health Akron City Hospital
Professional Center South
55 Arch Street
Akron, OH 44304

1.5 CE Hours

ACHE of Northern Ohio invites you
to a FELLOWS ONLY Dinner with Bill Considine, CEO of Akron Children’s Hospital

Thursday, August 17, 2016, 6:00-8:00 pm
(please click to register)

Portgage Country Club
240 North Portgage Path
Akron  OH

Mr. Considine, who is an ACHE Fellow and has led the Akron Children’s Hospital since 1979, will share his leadership journey and his approach to healthcare management.

Seating is limited so register today!

CEO Roundtable Dinners provide an opportunity for small groups of members to meet directly with healthcare facility CEOs to ask questions, dialogue and discuss healthcare administration successes, challenges and trends.

Register today!


ACHE of Northern Ohio Partners with Cleveland Clinic

The Cleveland Clinic Think Tank
Wednesday, August 23, 2017
3:00-5:00 PM at the Intercontinental Hotel, Six Continents Room
(please click to register)

The inaugural Cleveland Clinic Think Tank program will be held on Wednesday, August 23rd from 3:00 to 5:00 pm at Main Campus Intercontinental Hotel in the six continents room with a reception following after at Table 45.

Ben Frank and Dr. Brian Donley will open with an introduction to the CCF Think Tank program.  Each of the attendees will start at the table of their choice.

Session Description:

The CCF think tank program will be held in partnership with Cleveland Clinic employees that belong to ACHE of Northern Ohio. The purpose of the CCF think tank is to help propose new ideas and solutions to complex problems or plan future developments that align with the organizations Strategic Agenda Management (SAM). Within the scope of priorities, this think tank session will emphasize the necessity of understanding the key potential and existing operational and cost problem areas of adaptability for healthcare system sustainability as healthcare providers continue to face future operational challenges.

The primary goal of this discussion is to provide an overview of the models of current successes and solutions with a focus on realistic ideas and be able to extract plans of action from the Think Tank.


Gina Cronin
Executive Director, Global Leadership and Learning

Carol Santalucia
Director II, Patient Experience

Ben Frank
System Executive Director of Clinical Operations

Tony Warmuth
Enterprise Quality Administrator

Jan Murphy
COO Regional Hospitals and Family Health Centers

As the program approaches, additional information will be provided to the attendees.

You will receive ACHE 1.5 credit hours for attending the program.

ACHE of Northern Ohio Early Careerists invite you to a day at the ballpark – Indians vs. the Boston Red Sox!
Thursday, August 24, 2017
7:10 PM @ Progressive Field
(please click to register)

After the curse has been lifted, is it possible for the Cleveland Indians to become the next team to win a championship?!  We think so!   We now have the Block, the Shot, and the D(efense), so come hang out with other Early Careerists and watch the Hit, the Catch and the Run – or at least have a great time watching the game. As a tradition, the Early Careerist group hosts an annual professional baseball outing. Join the future healthcare leaders in Lower Box, Section 125 at Progressive Field. The cost is $25.

Your ticket will be emailed to you prior to the game.  Please feel free to bring a friend, family member, coworker or anybody else that may be interested in becoming a member of ACHE of Northern Ohio.


Ethical Challenges in Healthcare Leadership
Thursday, May 18, 2017
5:30-8:00 PM

CWRU Biomedical Research Building (BRB 105 and BRB 100 Lobby)
2109 Adelbert Road 1st Floor
Cleveland, OH 44106

Please join us on Thursday, May 18 at 6:00 pm for our dinner program on Ethical Challenges in Healthcare Leadership.  Ethical challenges abound in the healthcare industry with implications for individuals and populations.  Join us for an exciting evening with representatives from organizations named 2017 World’s Most Ethical Company (Ethisphere Institute).  How does ethics impact our strategic objectives?  What are examples of best practice in business ethics within the healthcare industry?  The program will explore these questions from multiple perspectives.  As always, time is allotted for questions from the audience.


Kim Bixenstein, JD
Chief Compliance Officer
University Hospitals Medical Center


Scott Knoer, PharmD, MS, FASHP
Chief Pharmacy Officer
Cleveland Clinic

Don Sinko, CPA, CRMH, CGMA
Chief Integrity Officer
Cleveland Clinic


Michael Petrochuk, MHA, DBA
Director, MBA Program and Associate Professor
DeVille School of Business, Walsh University


Our program will be held at the Case Western Reserve Wolstein Auditorium (BRB 105) and Lobby (BRB 100).  11318 Bellflower Road, Cleveland, OH 44106. Drinks and dinner provided.




Are you considering becoming an ACHE Fellow?


If so, please join us for a 30 minute informational session following our May 18 dinner meeting.


Lisa Vitkus, our Advancement Chair, will review the requirements and process of becoming a Fellow.


We look forward to seeing you there.


ACHE of Northern Ohio Programming Committee


ACHE Category I Credits

Women in Healthcare Leadership Breakfast
Thursday, April 20, 2017
7:30 – 9:00 AM
(click here to register)

Please join us for our second annual Women in Healthcare Leadership Breakfast featuring two local female healthcare leaders. They will speak about their careers and their professional journeys.  Come inspired…. Leave empowered!

Susan Juris
President, University Hospitals Ahuja Medical Center

Joanne Zeroske, RN, MBA
Executive Director, Cleveland Clinic Office of Clinical Transformation
Former President, Marymount Hospital

Corporate College East
4400 Richmond Road
Warrensville Heights, OH  44128

ACHE of Northern Ohio presents Data Driven Decision Making
Thursday, March 16, 2017
5:30-8:00 PM
Cleveland Clinic Administrative Campus

Please join us on March 16 at 5:30 pm for our dinner program on Data Driven Decision Making. Why does data driven decision making matter? What are the pitfalls of data preparation and how can they be avoided? The program will explore the healthcare executive’s utilization of data in strategic decisions from multiple perspectives and offer examples of best practices for implementation. As always, time is allotted for questions from the audience.


Vivek Mehta, MBA
Founder/Managing Principal
eMoksha Consulting, LLC

Amanda Harpster-Hagan, MPH
Lead Data Scientist, Healthcare Informatics
Medical Mutual of Ohio

Charles Steiner
Technology Development Manager
Cleveland Clinic Innovations


John Khoury, PharmD, MBA
Vice President

Our program will be held at the Cleveland Clinic Administrative Campus (CCAC) in Building 4, Floor 4. Drinks and dinner provided.

We look forward to seeing you there.

ACHE of Northern Ohio Programming Committee

ACHE Category I Credits

Post-Acute Services and the Continuum of Care
(please click here to register)

Cleveland Clinic Fairview Hospital
February 16, 2016
5:30-8:00 PM

The program will explore post-acute services from multiple perspectives and allow time for our panel to address questions from the audience.


Alice Kim, MD
Infectious Diseases Physician
Director, LTAC Program
The Cleveland Clinic

Nancy Istenes, DO, CMD
Geriatric Medicine Physician
Medical Director Long-term Care and Transitional Care
Summa Health System

Brent Feorene, MBA
Vice President, Integrative Delivery Models
Health Dimensions Group


Andrew Goldfrach, FACHE
Chief Executive Officer
University Hospitals Avon Rehabilitation Hospital

PLEASE NOTE:  Drinks and dinner provided.

ACHE Category I Credits

ACHE of Northern Ohio invites you
to a FELLOWS ONLY Dinner with Thomas F. Zenty, III, CEO of University Hospitals
(please click here to register)

Managing Ethical Challenges in Healthcare Leadership

March 21, 2013, 5:30-8:00 pm, Parma Community Hospital

Ethical challenges arise in all aspects of healthcare and service, from the bedside to the boardroom. Hospital leaders and boards set the ethical compass of the organization by making decisions about priorities, policies and resource allocation as they determine the best ways to meet the needs of their communities, while respecting their staff and the populations they serve. Understanding the expanding paradigm of planning, creating and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing initiatives within your own organization. These initiatives go well beyond the bioethics programs in place at most hospitals.  Establishing and maintaining compliance, integrity, utilization, transparency, conflict of interest programs are priorities in today’s healthcare environment. Please join ACHE of Northern Ohio for a robust discussion of ethical challenges in healthcare leadership and real world strategies for developing and maintaining these programs.

Donald Sinko, CPA
Chief Integrity Officer
Cleveland Clinic

Mark P. Aulisio, Ph.D.
Associate Professor, Department of Bioethics
Case Western Reserve University
Director of the Center of Biomedical Ethics of the
MetroHealth System

Anthony Warmuth, MPA, FACHE, CPHQ, CPPS
Administrator, Office of Quality
Cleveland Clinic

Building the Hospital of Tomorrow: Rehabilitate, Renovate or Replace

February 21, 2013, 5:30 to 8 p.m, Hillcrest Hospital

This program will focus on strategic decision making for space use, renovation, repurposing and expansion as well as technical considerations for these kinds of projects.

Flexible and effective use of inpatient and ambulatory spaces in an evolving healthcare market is a challenge for healthcare leaders. In today’s competitive marketplace, significant capital expenditure decisions can make or break a healthcare organization and the career of the executive tasked with making such decisions or executing on them.

After years of relative dormancy, the healthcare construction boom continues throughout the U.S. for a variety of reasons, many of which impact both small community hospitals and large urban health systems alike. Additionally, competition and patient demand move organizations to incorporate the latest advances in care delivery, medical technology, new building codes, patient safety and healing design elements to enhance the patient experience through the surrounding environment.

The program will be hosted at Hillcrest Hospital and will feature a panel of healthcare leaders and content experts sharing their experience and expertise in this field including:

Terri Barber
Vice President Support Services/ CIO at Southwest
Southwest General Hospital

Larry Fischer
Perspectus Architecture

Joseph Strauss
Director of Planning and Design
Cleveland Clinic

Grace Wakulchik
Chief Operating Officer
Akron Children’s Hospital

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